NEED IMMEDIATE HELP call the National Debt Helpline 1800 007 007

SUPPORT SERVICES IN THE G21 REGION

FINANCIAL COUNSELLING SERVICES

Financial counsellors support people in financial difficulty and crisis, including exploring options and consequences when dealing with debt, hardship variation requests and bankruptcy.
ServiceContactSpeciality/ related servicesCatchment/ further info
Colac Area Health
03 52325100 or 03 5232 5183
rmahoney@cah.vic.gov.au
  • Financial counselling
Colac Otway Shire, Corangamite Shire
Meli 
03 5278 8122
intake@bethany.org.au
  • Gambling
Geelong, Surf Coast, Bellarine, Winchelsea, Colac
Better Place Australia
1800 639 523
enquiry@betterplace.com.au
  • Financial Capability
  • Financial Counselling
Entire region
Cultura
1800 512 341
fcintake@diversitat.org.au
  • Specialising in Gambling and Family Violence
  • Multicultural communities
  • Energy Hardship
Barwon region
The Salvation Army Moneycare
1800 722 363
moneycare@salvationarmy.org.au
  • Financial Counselling
Geelong & surrounds, Surf Coast, Queenscliff, Golden Plains South.

FINANCIAL CAPABILITY SERVICES

Financial capability workers support people wanting to improve their money management skills and get information and access to entitlements and hardship programs.
Service Contact Speciality / Related Services Catchment/ Further info
The Salvation Army Moneycare  Online financial capability program – You’re the Boss Geelong & surrounds, Surf Coast, Queenscliff, Golden Plains South.
Better Place Australia
1800 639 523
enquiry@betterplace.com.au
  • Financial Capability
  • Financial Counselling
Entire region
 Good Money 1300 770 550 geelong@goodmoney.com.au
  • No Interest Loans
  • No Interest Loans for Essential items
  • No Interest Loans for Vehicles
Download the brochure
104 Moorabool Street, GeelongHours Mon- Fri 9:30 – 4:30, walk ins preferred.
Volunteering Geelong 03 52211377 fincapability@volunteeringgeelong.org.au
  • Financial literacy support
  • Financial mentoring
Financial Capability Program

OTHER EMERGENCY RELIEF

Service

Contact

Specialty / Related Services

Catchment/ Further info

Meli

03 5278 8122
Monday mornings 9am

  •  low and fixed-income in financial crisis, in need of short term immediate assistance

Contact for appointment

Catholic Care

03 9287 5512

  • financial and/or material aid for struggling families and individuals

Mon-Fri 9:30am-11:30am

Red Cross – Migration Emergency Relief

EHSP Hotline: 
1800 855 240 
vicer@redcross.org.au

  • people holding temporary and provisional visas + people who may not currently hold a valid visa
  • zero or limited income, savings or community support

Financial support for temporary visa holders, people seeking asylum and people with an uncertain visa status to help meet their basic needs.

The Salvation Army

Women’s Services: 
03 5223 5400 
35 Myers Street, Geelong
03 5223 5400

 

  • Crisis Accommodation – un-partnered women 18+
  • Family violence packages
  • Youth Private Rental Access
  • Young Parent’s Outreach – 15-24
 

The Salvation Army

Doorways: 
03 5223 9200 
26-28 Bellerine Street GEELONG

  • Emergency Relief
  • Financial Counselling
  • Counselling
  • Case Management

Greater Geelong area
From South of Church Street/Ballarat Road

Monday-Friday 9am to 3pm

The Salvation Army

Doorways Northern Suburbs 
PAL

Emergency Relief – Phone Assistance Line

03 8873 5288

Case Management onsite

9am – 4pm
Monday- Friday

Case Management:
2 days per week- tba

Uniting

03 5278 8492 
Barwon-Admin@vt.uniting.org
10 Wendover Avenue, Norlane

03 4210 1100 
Barwon-Admin@vt.uniting.org
272 Torquay Rd, Grovedale

  • Food
  • Personal care items
  • Material aid
  • Food vouchers and food relief
  • Links to other services.

Norlane
Hours: Monday, Tuesday, Thursday and Friday.

Grovedale
Hours: Monday, Wednesday and Friday.

Greater Geelong

Hours: Monday, Wednesday, Friday

9:30-12pm

EMERGENCY FOOD RELIEF

ServiceContactSpeciality / Related Services
Feed Geelong03 5229 4364
feedgeelong@givewhereyoulive.com.au
See updated food relief info here
Geelong Food ReliefMini mart locations:
1 Little Smythe Street, Geelong
0429 891 465
37-41 Morgan St, North Geelong
03 5278 6588
admin@geelongfoodrelief.org
10-3 Mon-Fri
Via voucher only: to access food vouchers see partners and contact details here
Feed Me Bellarine0422 798 791
feedmebellarine@gmail.com
Request food help via this form

SUPPORT/ADVOCACY AROUND CENTRELINK

ServiceContactSpeciality / Related Services
Barwon Community Legal Service1300 430 599
bcls@barwoncls.org.au
  • Free legal advice and specialists in dealing with Centrelink issues
Social Security Rights VictoriaWorker Help: 03 9481 0655
Legal Assistance: 03 9481 0355
  • Free legal services regarding social security and Centrelink matters for Victorians

Downloadable Factsheets

  • Toolkit to assist obtaining evidence for a Disability Services Pension (DSP) application

Download (DSP) Toolkit

Housing

ServiceContactSpeciality / Related Services
Meli03 5278 8122
  • Support for public housing + community housing renters.
Culturataapbarwon@diversitat.org.au
1800 512 341
  • Tenancy Assistance and Advice Program
  • Advice + assistance about private residential tenancy matters.
  • Advocacy at VCAT for low income earners + victims of family violence.
SalvoConnect Barwon
South west Region

03 5223 5461

35 Myers Street GEELONG

  • Private Rental Brokerage
  • Housing Establishment Funds
  • Homelessness Support
  • Family Violence Support Packages

OTHER ISSUES

ServiceContactSpeciality / Related Services
Villamanta Disability Rights Legal Service1800 014 111
  • Support with disability-related legal issues + referral.
The Orange Door in Barwon1800 312 820
barwon@orangedoor.vic.gov.au
  • Women, children and young people’s family violence services
  • Child and family services
  • Aboriginal services
  • Men’s family violence services
Sexual Assault & Family Violence Centre
03 5222 4318
reception@safvcentre.org.au
Anonymous webchat
  • support for sexual assault and family violence
  • information for professionals seeking advice
  • information on how to support a family member or friend